Caring Community Helpsheet
Counseling, Advising, and Information Services Available to the Cornell Community
General Information Services
Carol Tatkon Center
South Balch Hall; 253-4282; e-mail: carol_tatkon_center@cornell.edu; 8 a.m.–11 p.m. Monday–Thursday, 8 a.m.–5 p.m. Friday, noon–5 p.m. Saturday, noon–11 p.m. Sunday.
The Tatkon Center is dedicated to serving first-year students, and increasing their success and well-being, by providing academic support, peer mentoring, cultural activities, and information and referral services.
Community Dispute Resolution Center
120 W. State St., 273-9347; fax: 275-9225; e-mail: cdrc@cdrc.org; 9 a.m.–4:30 p.m. Monday–Friday
Provides confidential and free mediation services for interpersonal, housing, minor criminal, family, and other disputes. One party involved in a dispute can call the center, which will then contact the other party involved.
Cornell Information and Referral Center
Day Hall lobby, 254-INFO (254-4636); e-mail: info@cornell.edu; 8 a.m.–5 p.m. Monday–Saturday (switchboard open until 10 p.m. Monday–Friday)
Primary source of general information for students, staff and faculty members, and visitors. Provides information on events, transportation, athletics, and special programs. Conducts campus tours and provides referrals to sources of more-specific information on Cornell and the Ithaca community.
Cornell Information Technologies (CIT) Contact Center (HelpDesk)
119 Computing and Communications Center (CCC), 255-8990; e-mail: helpdesk@cornell.edu; www.cit.cornell.edu/helpdesk/; 8 a.m.–5 p.m. Monday–Friday
Provides walk-in and telephone information and consultation on computer hardware, software, and systems issues and problems.
Cornell University Library (CUL)
Olin Library reference desk: 255-4144; library.cornell.edu
Olin Library is CUL headquarters and can provide information about any member library, including guides to services and resources, and a schedule of service hours.
Environmental Health and Safety
125 Humphreys Service Building; 201 Palm Road; 255-8200; e-mail: dehs@cornell.edu; www.ehs.cornell.edu; 8 a.m.–4:30 p.m. Monday–Thursday; 8 a.m.–3:30 p.m. Friday
Provides 24-hour response to emergencies; promotes public education in fire safety; provides chemical-safety training.
Gannett Health Services
255-5155; www.gannett.cornell.edu; academic year: 8:30 a.m.–5 p.m. Monday–Friday and 10 a.m.–4 p.m. Saturday; summer: 8:30 a.m.–4:30 p.m. Monday–Friday
Provides medical care and counseling services for students and their spouses, and medical care for staff and faculty members. After hours, call 911 for emergencies or 255-5155 to consult with a health-care provider.
Health Promotion Office
Gannett Health Services, 255-4782; www.gannett.cornell.edu/healthpromotion; academic year: 8:30 a.m.–5 p.m. Monday–Friday and 10 a.m.–4 p.m. Saturday; summer: 8:30 a.m.–4:30 p.m. Monday–Friday
Provides information, consultation, and referrals on a variety of health topics, including education programs, workshops, and in-service training on sexuality, alcohol and drug abuse, HIV/AIDS, and sexual assault.
Legal Aid Clinic
G40 Myron Taylor Hall, 255-4196; 8:30 a.m.–5 p.m. Monday–Thursday; 8:30 a.m.–4 p.m. Friday
Provides legal services in civil matters to indigent residents of Tompkins County. Clients must meet eligibility criteria. Aid is provided by Cornell law students under supervision of clinic attorneys.
Office of the Assemblies [campus governance]
109 Day Hall, 255-3715; www.assembly.cornell.edu; academic year: 9 a.m.–4:30 p.m. Monday–Thursday and 8 a.m.–4 p.m. Friday
This office is the headquarters of the University Assembly, the Employee Assembly, the Student Assembly, the Graduate and Professional Student Assembly, and the employee- and student-elected members of the Board of Trustees.
Office of the Dean of Students
401 Willard Straight Hall, 255-6839; e-mail: dean_of_students@cornell.edu; www.dos.cornell.edu/dos/; 8 a.m.–5 p.m. Monday–Friday
Registration for student organizations, training for student leaders, fraternities and sororities information, crisis coordination and referrals, peer counseling, new-student programs, and other programs and activities for the Cornell community.
Office of Financial Aid and Student Employment
203 Day Hall, 255-5145; e-mail: cornellu_fin_aid@cornell.edu; finaid.cornell.edu; 8 a.m.–4:30 p.m. Monday–Friday
Individual counseling on financial-aid and student-employment questions or concerns. Professional and peer counselors available by appointment and on a limited walk-in basis.
Office of the Judicial Administrator
500 Day Hall, 255-4680; 9 a.m.–4:30 p.m. Monday–Friday
Receives and investigates complaints about alleged violations of the Campus Code of Conduct. Complaints are resolved by summary decision or by the decision of a panel of the University Hearing Board. An appointment is recommended.
Office of the Judicial Codes Counselor
350D Caldwell Hall, 255-6492; e-mail: jccoffice@cornell.edu
The office is independent of the university administration and provides free counseling to members of the Cornell community accused of violating the Campus Code of Conduct, the Statement on Responsible Speech and Expression, or the Code of Academic Integrity. Appointment required.
Office of the University Ombudsman
118 Stimson Hall, 255-4321; e-mail: ombudsman@cornell.edu; web.cornell.edu/Ombudsman; 8:30 a.m.–4:30 p.m. Monday–Friday, and by appointment
An office independent of the university administration, whose independence, impartiality, immediate access to information, and confidentiality can assist Cornell community members who seek solutions for a wide range of problems.
Office of Workforce Diversity, Equity and Life Quality
160 Day Hall, 255-3976, TDD: 255-7066; e-mail: equalopportunity@cornell.edu; www.ohr.cornell.edu/workLifeDiversity/index.html; 8 a.m.–4:30 p.m. Monday–Friday
Addresses and educates on issues involving equal opportunity, affirmative action, and reasonable accommodation for persons with disabilities; monitors compliance with federal, state, county, and local laws; works to ensure that persons are not discriminated against or harassed on the basis of race or color, ethnicity or national origin, religion or creed, disability (including HIV status), ex-offender status, sex/gender (including pregnancy), sexual orientation, age, veteran status, or marital status; mediates and investigates complaints; provides resource information for advertising and recruitment, and supports the university's strategic plan for a diverse and inclusive community.
Public Service Center (PSC)
200 Barnes Hall, 255-1148; fax: 255-9550;e-mail: cupsc@cornell.edu; www.psc.cornell.edu; 8:30 a.m.–5 p.m. Monday–Friday
Supports and expands the public-service initiatives of Cornell community members, including faculty members' service-learning courses and projects. Offers a variety of outreach groups and programs for volunteers, work-study students, and service-course requirements, and helps match needs and interests with community-service opportunities. Advises on creating public-service initiatives and funding local, national, and international service projects.
Straight Desk
Main lobby, Willard Straight Hall; 255-3450; academic year: 9 a.m.–9 p.m. Monday–Friday and 10 a.m.–9 p.m. Saturday–Sunday; summer: 10 a.m.–2 p.m. Monday–Friday
General information about Willard Straight Hall events, activities, and student organizations, as well as general campus information.
Student Disability Services (SDS)
Center for Learning and Teaching, 420 Computing and Communications Center (CCC), 254-4545, TDD: 255-7665; e-mail: clt_sds@cornell.edu; www.clt.cornell.edu/campus/sds; 8 a.m.–4:30 p.m. Monday–Friday
Ensures that students with disabilities have equal access to all Cornell programs and activities; arranges for auxiliary aids, assistive technology, and reasonable accommodations for all qualified students; keeps all disability-related information confidential.
Tompkins County Information and Referral Service
100 W. Seneca St., Suite 300; 272-9331; ir.tompkins.ny.us; 8:30 a.m.–5 p.m. Monday–Friday
Provides information on, and referrals to, human-services and community resources available in Tompkins County.