CUinfo

Scheduled Service Change - Shutdown of smtp.cornell.edu (outgoing mail)

Jan 21, 2020 12:00 AM

IT Alert

Access to AuthSMTP (smtp.cornell.edu) is being gradually removed over three to four weeks beginning January 21, 2020, from customers who have connected to it to send email. The process will start by removing access for accounts that have not connected at all in 2020, followed by accounts that have connected once, and so on. A new group will be processed every day or two, with the length of time between batches increasing as volume begins to indicate the individual is using smtp.cornell.edu as a major or primary means of sending their mail. In most cases, anyone who loses the ability to send mail as a result of this change can restore it by changing the setting in their email app from smtp.cornell.edu to smtp.office365.com for faculty and staff, or smtp.gmail.com for students or alumni.

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