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Campus Alerts

The latest information on road closures, construction delays, changes to operating status, or other unusual events on campus.

Special Condition

A section of the Fall Creek Gorge Rim Trail is Closed

A section of the Fall Creek Gorge Rim Trail just west of the suspension bridge is closed for emergency repairs. For your safety, please do not enter closed trails or restricted areas around the gorges.

Update: Windows Managed Servers & many Zoom rooms are back online. CIT is monitoring the status of a few Distributed Servers; no major issues have been reported by their owners. The initial estimate of 5000 impacted desktops is down to 374 managed and unmanaged systems as of 3:0pmam ET, Friday, July 26, 2024. IT teams continue to triage and resolve as problem tickets are submitted.

The CIT Endpoint Infrastructure and Engineering tool has been deployed. IT staff are ready to help during regular business hours when you contact the IT Service Desk.

CrowdStrike has provided an explanation for what went wrong.

Resources and the back story follow.

Resources:

Web pages we are using to document fixes and track systems that are down. NOTE: for individual desktops, administrative access is required to use the fix instructions.

There are zero reported down systems or Windows PC Zoom rooms at this time.

If you are aware of a down system or Windows PC Zoom room, please contact the IT Service Desk: https://it.cornell.edu/support 

Back story:
This is part of a large-scale technology incident, primarily affecting Microsoft Windows machines. This issue is part of a global outage caused by a problematic update from one of the nation’s largest anti-virus software providers, CrowdStrike.

Overnight, the vendor stopped deployment of the update, corrected the problematic code, and started sending a new patch. Our IT teams have successfully recovered many critical systems, including those enabling single sign-on and multi-factor authentication. Major systems like Epic, Canvas, email, and SAP are functioning, however, we are still finding some affected systems. The workaround on servers is imperfect and will need additional work to fully correct once we have better information from the vendors.

For impacted customers, the error message begins, "Your PC ran into a problem and needs to restart." Computers that were not turned on when the update was delivered have not been affected, because CrowdStrike has stopped distributing that update.

Special Condition

South Ave Closure 7/25/2024

South Ave will be closed on July 25, 2024, for a major sidewalk and road paving project. Edgemoor Lane will remain open with an established temporary two-way traffic detour from Stewart Ave to allow access to access up to West Ave Extention, however, parking will be limited due to project work along South Ave and the adjacent parking lots.

  • On Thursday 7/25, the final asphalt paving operation will begin on South Ave from Stewart and Campus Roads all the way up to Delta Upsilon.  While the asphalt is being placed, this section of roadway will be completely closed to all vehicular traffic except emergency vehicles.  This section will be reopened to traffic the following morning.

A signed detour route and flagger will be in place to guide motorists on Edgemoor Lane allowing a two-way traffic detour. There will be minor detours to pedestrian traffic. Please comply with all flagger instructions, be patient, and use caution when traveling through the work zone.Work dates are weather dependent and may also change due to unforeseen conditions.

Visit TCAT for service updates and alerts or download one of the real-time transit apps to view vehicle locations and search for a stop, either by name or stop number.

Special Condition

Edgemoor Lane and South Ave Paving Projects Update

Edgemoor Lane parking lot, currently closed, will remain closed through Wednesday 7/10 for repaving. South Avenue parking spaces, between Stewart Ave and the Hughes Hall parking lot, will be closed beginning Thursday July 11 through July 26 for pavement maintenance. Flaggers and instructional signage will be in place to direct traffic and maintain access as work is in progress. Please use caution and comply with all traffic control instructions when traveling through the work zone.Work dates are weather dependent and may also change due to unforeseen conditions.

Visit TCAT for service updates and alerts or download one of the real-time transit apps to view vehicle locations and search for a stop, either by name or stop number.