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Campus Alerts

The latest information on road closures, construction delays, changes to operating status, or other unusual events on campus.

Update: Windows Managed Servers & many Zoom rooms are back online. CIT continues working remaining issues. Previously, many Windows computers reached a blue screen error when started, part of a widespread technology issue. IT staff are ready to help during regular business hours. If  your situation does not enable you to wait for business hours, please indicate that in your request when you contact the IT Service Desk.

We will monitor over the weekend but no alerts on this incident will posted unless there is an emergency.

Resources are listed next, followed by a list of down systems, a list of down Zoom rooms, then  details of the back story.

Resources:

Web pages we are using to document fixes and track systems that are down. NOTE: for individual desktops, administrative access is required to use the fix instructions.

Services down as of 5:30pm ET on Friday, July 19, 2024:
  • Concur
  • Library (some computers only)
  • TRACS system (state reporting)

IF you are aware of a down system NOT on this list, please contact the IT Service Desk: https://it.cornell.edu/support 

Zoom rooms down as of 5:30pm ET on Friday, July 19, 2024:

  • 181 Ives Hall (Meeting Room)
  • 304 Weill Hall
  • Barnes Hall 103D
  • BLM 61
  • CCE SUL ZOOM ROOM
  • Clark Hall 220
  • Day 222G Conference Room
  • Day Hall 234
  • G20Z Myron Taylor Hall
  • Helios Conference Room, G10 Biotech
  • Hollister 102G
  • ILR NYC Meeting Room 1124
  • Olin Library 111A
  • Olin Library 703
  • RPC 220
  • TATA 131
  • TATA 151
  • Upson 146
  • Upson 152
  • Uris Library 2B02
  • Uris Library B05

Back story:
This is part of a large-scale technology incident, primarily affecting Microsoft Windows machines. This issue is part of a global outage caused by a problematic update from one of the nation’s largest anti-virus software providers, CrowdStrike.

Overnight, the vendor stopped deployment of the update, corrected the problematic code, and started sending a new patch. Our IT teams have successfully recovered many critical systems, including those enabling single sign-on and multi-factor authentication. Major systems like Epic, Canvas, email, and SAP are functioning, however, we are still finding some affected systems. The workaround on servers is imperfect and will need additional work to fully correct once we have better information from the vendors.

For impacted customers, the error message begins, "Your PC ran into a problem and needs to restart." Computers that were not turned on when the update was delivered have not been affected, because CrowdStrike has stopped distributing that update.

Special Condition

Edgemoor Lane and South Ave Paving Projects Update

Edgemoor Lane parking lot, currently closed, will remain closed through Wednesday 7/10 for repaving. South Avenue parking spaces, between Stewart Ave and the Hughes Hall parking lot, will be closed beginning Thursday July 11 through July 26 for pavement maintenance. Flaggers and instructional signage will be in place to direct traffic and maintain access as work is in progress. Please use caution and comply with all traffic control instructions when traveling through the work zone.Work dates are weather dependent and may also change due to unforeseen conditions.

Visit TCAT for service updates and alerts or download one of the real-time transit apps to view vehicle locations and search for a stop, either by name or stop number.

Special Condition

Tower Road Lane and Sidewalk Closure 7/2-7/19/2024

Tower Road from Feeney Way to Garden Avenue will be reduced to one lane of alternating traffic from July 2 to July 19, 2024, for sidewalk replacement. The sidewalk on the south side of the roadway will be closed to pedestrians. Flaggers and instructional signage will be in place for pedestrian crossing and to direct traffic. Please use caution and comply with all traffic control instructions when traveling through the work zone.

Visit TCAT for service updates and alerts or download one of the real-time transit apps to view vehicle locations and search for a stop, either by name or stop number.